Tuesday, August 31, 2004
"If you can't describe what you are doing as a process, you don't know what you're doing." W. Edwards Deming
A process is a series of actions that brings about a result. It is a series of tasks that accomplish a goal. It is the steps we take to get something done. Testing a website change is a process. Publishing a website change is a process.
Processes describe stuff that we do over and over. Projects describe stuff that we do once.
- Buying a computer and setting it up is a project.
- Preventing viruses, trojans, and spyware from infecting that computer is a process.
- Define those work activities that you do regularly as processes.
- Continuously improve each process.
Then when you do the process, follow the steps and gradually improve the process.
- It assures that you do the process the best way you know how to each time.
- It provides the opportunity to continuously improve the process.
- Creating a Business Continuity process
- Developing a test environment to assure quality
- Creating computer systems in versions
- Managing the production environment
- Publishing guidelines
- Maintaining source code.